Being part of an embedded network means your electricity—and sometimes services like internet or hot water—is provided through a central supplier selected by the building owner or manager. If you’re considering leaving the embedded network, the steps below outline the typical process and what you need to know before switching.
What to Consider Before Switching Providers
Before making the switch, compare the prices and conditions offered by external retailers against your current embedded network plan. Some embedded networks offer competitive rates, while others may be more expensive—so it’s worth checking the daily supply charges, per-kWh rates, contract terms, and any discounts. Also consider whether leaving the embedded network might impact bundled services like hot water, internet, or common-area costs if your building ties multiple utilities together. Finally, make sure you understand the practical steps and potential delays, such as metering upgrades or access issues, so you know what to expect during the transition.
Common Challenges When Trying to Switch
- Some buildings lack compatible wiring or meters needed for external retailer connections.
- Strata or building managers may delay access to meter rooms for technician visits.
- Meter upgrades can involve additional costs depending on the retailer and building rules.
- Confusion around bundled services can make residents unsure what will change after switching.
- Processing delays between providers may cause extended waiting periods for activation.