What is an embedded network?
What is an embedded network?
An embedded network is a private utility network (often electricity) within a property such as an apartment building, caravan park, or commercial complex, where the site owner or operator supplies power to residents or tenants.
- High electricity rates or unfair billing
- Desire to choose your own electricity retailer
- Access to renewable energy options
- Better service or transparency
Step-by-Step Guide
1. Review Your Situation
- Gather your bills and metering info
- Check tenancy or ownership contracts
- Identify the embedded network operator
2. Confirm Your Right to Leave
Local regulations vary. Check with your energy regulator or ombudsman to see if you have the right to opt out of the embedded network.
3. Contact the Embedded Network Operator
Ask them in writing about the process to disconnect and switch to a standard electricity retailer. Request:
- Feasibility of exiting
- Itemised costs (e.g., metering, infrastructure)
- Timeline and requirements
4. Obtain Quotes
- From an electrician or metering technician
- From a new energy retailer once you’re connected
5. Secure Approvals
If you live in a strata or community-titled building, you may need consent from the body corporate or property owner.
6. Make the Switch
Once technically feasible, coordinate the works and establish an account with your chosen energy provider.
7. Finalise Billing
Request a final bill from the embedded network and check meter readings to avoid being overcharged.
Need Help?
- Contact your local energy ombudsman or consumer affairs agency
- Consult a licensed electrician or energy advisor
- Speak with your strata or landlord